I am standing at American Airways counter in McAllen, Tx awaiting a resort voucher three hrs after landing from Flight 5783 which was redirected because of poor climate more than Queretaro.
I worked at Boeing for A good number of a long time, right until I finally arrived to my senses to The reality that the CEO Jim McNerney isn't going to really worry himself Using the ‘actual do the job’ currently being done. Instead, he cuts it down so far with layoffs, that he actually shoots himself from the foot. You would think This is able to damage. On the other hand, he leaves just a firm before the penny drops. He did the very same thing with 3M ahead of he took the job as being the Boeing CEO.
Also advise that each passenger place there continue in dimension checker so all passengers are dealt with equitably.
I would like to make this report to you. I was amazed that I was struggling to create a report by phone. Sallianne Dale
I had been on hold for approximately 40 minutes, with frequent ‘updates’ from the supervisor named Tony…who was contacting some unknown Office to examine on the second, lacking voucher….when…Certainly,, I had been Minimize off! I known as again…only to become instructed the wait around could be 18-twenty five minutes. I’m however waiting on this simply call back. This excursion is definitely the trip of a lifetime for my husband, a wounded veteran and cancer survivor.
Subsequent, we want to reassure you that we appreciate all feed-back. We happily share compliments with the employees who get paid them. Make sure you be assured that we will also be dedicated to answering each complaint we obtain, plus a consultant from our Office can get again to you personally as quickly as possible.
I just lately experienced a flight cancelled by American Airways and stood in a line for 45 minutes to obtain rebooked on A different flight. I was stunned to determine that the gate brokers didn't Possess a check out to the available USAIR flights.
It may be a glitch to you but it really ensures that I've to stand in a protracted line that's pretty agonizing which has a knee cap that's been damaged.
was in Haiti August 17th,went to the airport eleven-30am along with the flight was to depart with the US at 1pm and was informed I'd Skipped MY FLIGHT.But was not supplied any essentive to remain for the next day,and was forced to get One more tickert for August 23rd at my expence.I almost lost my work on account of tht,they offered my seat and place me at an expected expencies of which I Need To generally be COMPANCERTATED FOR The cash Misplaced,WAGES LOST.
I had some incredibly constructive advice to provide them with to stay away from this Down the road, but was not able to determine contact with them.
What superior is creating your displeasure to this so termed “buyer service†if very little is completed to deal with the complaint.
My American Good friend bought tickets on my behalf but I've received no information from you. I haven’t obtained any “range†from you — how am I suppose to choose up my ticket at Narita airport?
You will find a middle aged African American woman with a brief hair Reduce and Eyeglasses at your Philadelphia Airport spot who refused to provide me her whole name Once i requested it as a result click to investigate of her despicable Frame of mind. She at last informed me her name was “D†and hid her identify badge as she said this. “D†won't deserve a work in client service and especially not as part of your firstclass check in space where by I encountered her. As I rushed previous the very long TSA line into the self service ticketing counter with only 40 minutes until eventually my flight departed I used to be happy to determine there was a absolutely free kiosk. I began to retrieve my reservation and halfway by this process “D†walked up to me and mentioned “This is for first-class passengers only†I appeared up from the screen bewildered since there wasn’t any indicator or indicator that the kiosks were first-class kiosks and In addition I questioned how “D†realized I used to be or was not top notch and why she would make these an assumption. I replied “Excuse me?†“D†condescendingly mentioned “These kiosks are for firstclass passengers onlyâ€.
I tried to make reservations for a close-by hotel via your Airline Lodging services just to know that there were no vacant rooms out there. I was still left to join the rest of the displaced travellers to sleep inside the airport terminal on a cot using a blanket and pillow. I'm appalled that during the 21st Century, I had to encounter this standard of humiliation.